Site Reliability Engineer ID35139

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place – guaranteed! 🙂

WHAT YOU WILL DO

– Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security);
– Support deployments across staging and production environments;
– Maintain and improve CI/CD pipelines using GitLab;
– Manage infrastructure as code using Terraform;
– Configure and manage containerized workloads with Docker and Kubernetes;
– Support customer-facing EHR integrations, including: VPN tunnel setup and troubleshooting, SFTP configuration (AWS Transfer Family), assistance in Mirth-to-IRIS migrations (training will be provided);
– Participate in incident detection, diagnosis, resolution, and post-mortem processes;
– Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront);
– Collaborate closely with software engineering, QA, and DevOps teams;
– Participate in on-call rotation with a global team;
– Ensure all infrastructure activities comply with HIPAA and GDPR regulations.

MUST HAVES

– 5+ years of experience in SRE, DevOps, or infrastructure roles;
– Experience working with AWS-based infrastructure and related services;
– Strong understanding of VPN tunneling, SFTP configuration, and basic networking;
– Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes;
– Familiarity with scripting languages (e.g., Bash, Python);
– Excellent communication and collaboration skills within distributed teams;
– Proactive mindset with a sense of ownership and accountability;
– Comfortable participating in incident response and alerting systems;
– Willingness to collaborate with customer IT contacts for EHR integration tasks;
– Proven ability to operate autonomously and mentor others;
– Upper-Intermediate English level.

NICE TO HAVES

– Familiarity with Mirth and IRIS (standard EHR platforms);
– Experience with tools like Bitbucket, Codefresh, or Ansible;
– Background in healthcare, life sciences, or other regulated industries;
– Exposure to infrastructure security best practices.

THE BENEFITS OF JOINING US

– Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

– Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

– A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

– Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

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