Regional Aftermarket Engineer, Specialist

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Job Summary:

The Regional Aftermarket Engineer, Specialist will be responsible for driving growth in aftermarket parts sales within a designated regional territory/customer base. They will collaborate with Sales and Commercial Trade teams to develop and execute a growth strategy focused on aftermarket parts sales. This involves internal and external client engagement to promote Flowserve’s pump spare parts products, services, and solutions, demonstrating Flowserve’s value proposition to establish long-term commercial relationships with clients.

Responsibilities:

• Obtain equipment installation lists with criticality.
• Obtain Inventory information of existing parts.
• Understand market level pricing within region by customer.
• Collaboarate with Commercial leadership within region to support the development of Aftermarket focused action plans at targeted accounts as part of the Sales Engineer Target Account Plan within FlowForce.
• Support development of commercial strategy Liaison from field to BOM Database Management Team.
• Responsible for supporting transactional requirements between customer & Focal point for Customer immediate (non-routine) needs.
• Facilitate / Update of Customer ERP system.
• Support resolution of items associated with customer related AM programs
• Responsible for Metrics of programs at targeted customers
• Be a resource for other AM Embedded Specialists within region to support key customer initiatives.
• Support resolution of quality related issues with parts supplied to customers
• Assist in the development of regional strategic plans related focused on the regional parts business.
• Provide support and collaboration within both the Sales and Commercial Ops teams.
• Leverage business systems and market analytics to develop account based targeted growth strategies.
• Drive the execution and implementation of Parts Programs to promote growth at targeted accounts.
• And any other assigned tasks

Requirements:

• Bachelor’s or Associate’s degree in Mechanical Engineering or related field and 5-7 years relevant experience.
• 5-7 years of experience in the mechanical sector and manufacturing.
• Advanced English (oral and written)
• Basic knowledge of pumps, pump parts, and spare parts manufacturing executiAbility to read and interpret drawings.
• Basic knowledge of the quality inspection process for machined and cast parts.
• Good communication skills to interact with different levels of customers.
• Strong technical acumen and analytical thinking.
• Knowledge of SAP. Experience with common MS Office applications.

Req ID : R-14342

Job Family Group : Sales

Job Family : SA Sales Operations & Administration

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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